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Introducing BECU Messenger: Support Via the Mobile App

We’ve added another way for you to contact us with your financial and account questions.

We're excited to add one more secure method to contact BECU. Introducing mobile support: in-app messaging via the BECU mobile app. It's now easier than ever for members to stay in touch with their credit union.

Marvelous Mobile

Contacting us via the BECU app comes with multiple benefits – it's secure, it's fast, and it's easily accessible from your mobile device, allowing you to message without making a call or logging into a desktop computer. In fact, it takes the “chat” idea one step further. Live chatting can sometimes lead to dropped chats or closed chat times. Use mobile messaging to send a message at any time knowing you'll get a response within one business hour. You can go about your day and come back to a conversation without having to start over, and, your entire conversation is visible. The BECU mobile app also allows members to check their account balances, transfer funds, deposit checks, pay bills, find locations and more. Download the app on your iOS or Android device to start using the messaging feature.

BECU Support

How can you contact BECU Support? Let us count the ways!

  • Toll-free phone call at 800-233-2328, M–F 7:00am – 7:00pm, Sat. 9:00 am – 1:00pm (Pacific Time) 
  • In a BECU Neighborhood Financial Center (hours vary): Location finder 
  • Online via the Online Banking Secure Message Center (up to two business days)
  • Social channels: Facebook and Twitter (response time varies)
  • AVAILABLE NOW! BECU Messenger via the Mobile App (within one business hour)

Check out additional features of the BECU Mobile App.