Added Security for BECU Debit Card Transactions
BECU recently implemented a new security feature to help reduce debit card fraud. You may be prompted to enter a one-time passcode to authorize some online debit card transactions.
Member account security is one of our highest priorities, and enabling this extra measure of security is one more way BECU is working to protect your accounts from fraud. When our system detects the need for additional security, we'll send a one-time passcode (OTP) to the mobile phone number we have on file. You'll need to enter the passcode to confirm you are the one making the transaction before you can complete the purchase using that card.
What To Expect
When you enter your BECU debit card information for the payment method during online checkout, a passcode request may pop up indicating that you'll need to authenticate the transaction with an OTP before you can complete the transaction. If this happens, check your mobile phone for a text message containing the passcode, then enter the passcode in the pop-up box on the screen where you were prompted. You'll be able to resume the payment process after you've entered the correct passcode.
Enhanced Security Protects You
BECU is enabling this security feature, which may help prevent thieves from using stolen card numbers to make fraudulent purchases online. By sending an OTP to your mobile phone number and requiring you provide it before proceeding with a transaction, we may reduce the occurrence of fraud committed by bad actors who may have gained access to your debit card information.
Frequently Asked Questions
The OTP is sent to your mobile phone in an SMS text message from 44397 (in the U.S.), +18888559935 (in Canada) or COOPOPT (international).
FreeMsg: CMS Alert. DO NOT Share this code with anyone. We will never ask for this code. Your one-time passcode from BECU is XXXXXX. Reply Stop to opt-out.
(Note: CMS stands for Card Management System)